Privacy & Data Protection

mi71's Privacy Policy

The security of your personal information is our top priority — mi71 protects your privacy using SSL encryption and strict data policies.

Last Updated: This privacy policy may change at any time. mi71 will post a notice on the website for any important changes. Continued use of the platform means you have accepted the terms of this policy.

mi71 ("we", "our", or "the platform") is committed to ensuring a safe and transparent online betting and casino experience for Bangladeshi players. This privacy policy explains what information we collect, how we use it, and what your rights are. By registering on or using the mi71 platform, you agree to the terms of this policy.

What Information We Collect

mi71 collects various types of information to operate and improve its services. A detailed breakdown by category is provided below.

Personal Identity Information

During account registration and identity verification, we collect the following information:

  • Full name and date of birth (for age verification — only for those aged 21 or above)
  • Email address and mobile number
  • National ID card or passport number (when identity verification is required)
  • Address and postal code

Financial & Transaction Information

To process deposits and withdrawals, we collect:

  • bKash, Nagad, Rocket, Upay account numbers (transaction reference)
  • Bank account details (for bank transfers)
  • Transaction history, dates, and amounts
  • Currency and payment method type

Technical & Usage Information

Information collected automatically while using the platform:

  • IP address and device identifier
  • Browser type and operating system
  • Login history and session duration
  • Game play history and betting patterns
  • Cookies and tracking tokens

How We Use Your Information

mi71 uses collected information only for legitimate and necessary purposes. We never sell your information to third parties.

Service Operations

Information is used to create and manage accounts, process transactions, provide bonuses and promotions, and maintain gaming history.

Security Assurance

Information is analyzed to prevent fraud, conduct anti-money laundering (AML) checks, and protect accounts.

Service Improvement

Data is analyzed to improve the user experience, plan new features, and monitor platform performance.

Customer Support

Account information is needed to resolve support tickets, provide live chat assistance, and communicate via email.

Responsible Gaming: Player betting patterns are monitored to identify potentially problematic gaming behavior and provide timely support.

Cookie & Tracking Technology

The mi71 website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device that help the platform remember your preferences.

Essential Cookies

These cookies are essential for the platform's basic functions. They are required for session management, maintaining login status, and security protection. These cookies cannot be disabled.

Analytics Cookies

These cookies are used to gather platform usage statistics. Information about which pages take up more time and which features are most popular helps improve the service. Only non-personally identifiable information is collected.

Preference Cookies

These cookies store your language preferences, display settings, and personalized experience data. You can manage these cookies by changing your browser settings, though some features may be limited as a result.

Sharing Information with Third Parties

mi71 never sells your personal information. However, in certain specific situations, limited information may be shared with trusted partners to operate the service.

Service Providers

Necessary information is shared with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay, and bank partners), technical infrastructure, and customer service delivery. These partners operate under strict confidentiality agreements.

Legal Obligations

Relevant information may be provided to authorities when required by court order, government directive, or legal investigation. In such cases, mi71 complies with its legal obligations and provides only the minimum necessary information.

Fraud Prevention

A limited amount of data may be verified with industry-standard security partners to prevent account fraud, money laundering, or other illegal activities.

Important: Your information is never sold or transferred to advertisers or unrelated third parties. mi71 shares only the minimum information necessary to operate the service.

Data Protection & Security

mi71 follows industry-standard technology and processes to protect your information. Our security measures are as follows:

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SSL Encryption

All data transmissions are protected by SSL/TLS encryption, which keeps your information safe from interception.

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Data Encryption

Sensitive information such as passwords and financial details is stored using industry-standard hashing and encryption methods.

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Access Control

Strict internal access policies ensure that only authorized staff can access the required information.

Data Retention Period

mi71 stores your information only for as long as necessary. Retention policies for different types of information are described below.

Account Information

Information for active accounts is retained while the service is being provided. When an account is closed or deactivated, information is kept for a set period to meet legal and regulatory requirements, then securely deleted.

Transaction Records

Financial transaction records may be retained for an extended period in accordance with legal obligations. This information is used only for audits, dispute resolution, or at the request of law enforcement authorities.

Support Communications

Customer service chat and email logs are retained for a reasonable period to maintain context for future assistance. They are securely deleted once no longer needed.

Your Data Rights

As a user of the mi71 platform, you have the following rights over your own information. Contact our support team to exercise these rights.

Right to Access

You may request a copy of the information stored about you on mi71 at any time. The support team will fulfill this request within a reasonable time.

Right to Correction

If your account contains incorrect or outdated information, you may request a correction. Our team will update it promptly after verification.

Right to Deletion

After closing your account, you may request that your personal information be deleted, provided there are no legal obligations requiring its retention.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be limited, though this may affect some services.

How to Submit a Request: To exercise any of the above rights, contact us via 24/7 live chat or send an email to [email protected]. Requests will be processed after identity verification.

Protection of Minors

mi71 is strictly a platform for adults. Only individuals aged 21 or above may register and participate on this platform.

Age Verification

mi71 verifies the user's age at registration. Identity is confirmed via national ID card or passport when required. Accounts belonging to minors are immediately cancelled and any collected information is securely deleted.

Parental Controls

If there are minor family members in the household, guardians can use parental control software on their devices to restrict access to gambling-related websites. mi71 is committed to ensuring a responsible gaming environment.

Policy Changes & Updates

mi71 may update this privacy policy from time to time. The policy may be revised due to service changes, new technology, or legal requirements.

Change Notification

For important changes, mi71 will post a notice on the website and will attempt to notify registered email addresses. The date of the change will be noted at the top of this page.

Consent

Continued use of the platform after an update means you have agreed to the new policy. If you do not agree to the changes, you may request that your account be closed.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this privacy policy, the mi71 support team is always ready to help.

Contact the 24/7 Support Team

Live Chat — anytime, in Bengali and English

Email: [email protected]

Responding to your privacy-related complaints and requests is a priority for mi71. We process all requests as quickly as possible. We are always committed to protecting your information.