mi71's Complete Terms and Conditions

These Terms and Conditions ("Terms") form a legal agreement between the mi71 platform ("Platform", "we", "us") and the user ("you", "player"). By accessing or using mi71's website, mobile version, or any digital channel, you are considered to have fully accepted all provisions of these Terms.

Below are the definitions of some key terms used in this document:

• "Platform" refers to all of mi71's web pages, services, games, and associated software.
• "Account" refers to a player's personal registered profile.
• "Bet" refers to placing money at risk in a game or sports event.
• "Bonus" refers to any promotional credit or benefit provided by mi71.
• "Wagering Requirement" refers to the total amount that must be wagered in order to make bonus funds eligible for withdrawal.
• "Fair Play" refers to the policy of fair and transparent conduct across all games.

2.1 Age & Eligibility Requirements

To open an account on mi71 and use the platform's services, you must be at least 21 years of age. mi71 reserves the right to suspend or close any account until age is confirmed. Accounts belonging to minors will be closed immediately and all deposited funds will be voided.

2.2 One Account Per Person

Each person may operate only one account. Multiple accounts belonging to the same person are considered prohibited, and mi71 may close them and forfeit the associated balances.

2.3 Providing Accurate Information

At the time of registration, you must provide complete, accurate, and up-to-date personal information. Providing false information is considered a serious violation and may result in account closure.

• Full name (as per National ID card)
• Date of birth
• Active mobile number
• Valid email address
• Preferred payment method (bKash, Nagad, Rocket, Upay, or bank transfer)

3.1 Identity Verification (KYC)

mi71 follows a "Know Your Customer" (KYC) policy. To ensure secure transactions and prevent fraudulent activity, we may request identity verification from a player at any time. In such cases, you may be required to submit a photo or scan of one of the following documents:

• National ID Card (NID)
• Passport
• Driving License
• Recent utility bill or bank statement (for address verification)

3.2 Password & Account Security

It is your responsibility to keep your login credentials completely confidential. Allowing any third party to use your account is strictly prohibited. If you suspect any unauthorized access, contact [email protected] immediately. mi71 is not responsible for any loss resulting from third-party use of your account.

4.1 Accepted Payment Methods

mi71 currently supports the following payment methods available in Bangladesh:

• bKash — Bangladesh's most widely used mobile banking service
• Nagad — Digital financial service of Bangladesh Post Office
• Rocket — Dutch-Bangla Bank's mobile banking service
• Upay — UB Bank's digital payment service
• Bank Transfer — Approved commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank

4.2 Minimum Deposit & Withdrawal Limits

The minimum deposit amount is ৳200 for all methods. For withdrawals, the minimum amount is ৳500. No transactions below these limits will be processed.

4.3 Withdrawal Processing Time

Approved withdrawal requests are generally completed within 30 minutes to 3 hours. Processing may be delayed if the verification process is not complete or the source of deposited funds has not been confirmed.

4.3 Withdrawal Prerequisites

• The account must be fully verified.
• The deposit method and withdrawal method must be in the same person's name.
• The wagering requirement for any applicable bonus must be fulfilled.
• The withdrawal request must not be under an active investigation.

5.1 Welcome Bonus

New players will receive a 200% welcome bonus on their first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 gives a ৳2,000 bonus and a total balance of ৳3,000. Or depositing ৳6,000 gives the maximum ৳5,000 bonus and a total balance of ৳11,000.

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 25 times (25x), applied only to the bonus amount — not the combined total of the deposit and bonus. For example: receiving a ৳2,000 bonus means placing ৳2,000 × 25 = ৳50,000 in wagers before winnings from the bonus become withdrawable.

5.3 General Bonus Usage Terms

• Each player may claim each bonus offer only once.
• Bonus funds are not combined with the cash balance — they are tracked separately until wagering is complete.
• If wagering is not completed within the specified time after receiving a bonus, the bonus will be cancelled.
• Multiple accounts or multiple members of the same household cannot claim a bonus from the same device.
• Bonus funds cannot be transferred to another player.

6.1 Sports Betting

mi71's sports betting section allows wagers on various sporting events including cricket, football, and kabaddi. The outcome of each bet depends on the final result of the relevant event. If an event is suspended, cancelled, or incomplete, settlement will follow the applicable betting rules.

6.2 Casino Games

All casino games (slots, live casino, fishing games, etc.) are operated by third-party game providers' software and use Random Number Generator (RNG) technology. mi71 does not interfere with game outcomes.

6.3 Bet Settlement

If a settlement is made based on incorrectly displayed odds or results due to a technical error, mi71 reserves the right to make corrections. In the case of erroneous payouts, mi71 may recover any excess amount.

The following activities are strictly prohibited on the mi71 platform. Violation of this provision will result in immediate account closure and forfeiture of balance:

• Using the platform for money laundering
• Bonus abuse — gaining unfair advantage by exploiting loopholes
• Using software, bots, or automated systems to operate games
• Hacking, phishing, or other cyber attacks
• Colluding with any platform staff to gain unfair advantage
• Operating an account on behalf of a minor
• Operating multiple accounts on behalf of the same person
• Any activity that damages mi71's reputation

mi71 always places responsible gaming as its top priority. Gaming should be a form of entertainment — never a source of income or a way to solve financial problems. We are deeply committed to the mental health and financial well-being of our players.

8.1 Self-Control Tools

mi71 provides players with the following tools:

• Deposit Limit Setting: Set daily, weekly, or monthly deposit limits
• Betting Limit Setting: Restrict the maximum bet amount over a specific period
• Self-Exclusion: Temporarily suspend the account for a set period
• Permanent Exclusion: Request to permanently close the account

For more information on responsible gaming, visit our Responsible Gaming page.

mi71 treats the protection of your personal information with the utmost importance. Our platform uses SSL encryption technology to keep all data transmissions secure. We do not sell your personal information to any third party.

Your information is used solely for identity verification, payment processing, fraud prevention, and platform operations. For more details, please read our Privacy Policy.

10.1 Complaint Submission Process

In the event of a dispute or complaint, the player should first contact mi71's customer service team. You can reach us directly via live chat or send a detailed written complaint to [email protected]. Please include the relevant transaction ID, date, and any other related information with your complaint.

10.2 Dispute Resolution Timeframe

mi71 reviews each complaint seriously and aims to provide a resolution within a reasonable time. Complex matters may require further investigation. If a resolution cannot be reached through discussion, both parties may pursue alternative dispute resolution methods.

mi71 reserves the right to temporarily suspend or permanently close an account without prior notice in any of the following circumstances:

• Violation of any clause of these terms and conditions
• Suspicious or fraudulent activity
• Providing incorrect or false information
• Failure to submit verification documents
• Evidence of being underage
• Court order or request from law enforcement authorities

Players may also request account closure at any time by contacting [email protected]. Any valid balance (if there are no restrictions) may be withdrawn before the account is closed.

The mi71 platform is provided on an "As Is" basis. mi71 is not responsible for the following:

• Gaming sessions being interrupted due to internet disconnection or technical failure
• Server-related issues from third-party game providers
• Incompatibility of the user's device or software
• Account information being leaked due to user negligence
• Indirect or consequential losses

In any case, mi71's maximum liability will be limited to the total amount of the relevant transaction.